Rental software
Vehicle Check-In / Check-Out App: 360° Damage Inspection for Rental Fleets
A useful vehicle check-in/check-out workflow is more than a form. To reduce return disputes, capture must be fast, repeatable and linked to the same vehicle record at checkout and return.
Who is this guide for?
For car rental companies, fleets, car-sharing operators and company vehicle teams.
1. Standardize the 360° capture
Every inspection should capture the same vehicle areas in the same order. LOSTIGO uses eight exterior views plus a dashboard/mileage image. Required live captures are more useful than random gallery uploads because they belong to the same guided session.
2. GPS, server time and audit data
The inspection stores device-reported GPS and a LOSTIGO server-recorded time. Photo audit data can include SHA-256, capture method and quality metrics. GPS is an additional signal, not an unspoofable proof of location.
3. Quality gate before continuing
Dark or blurred images create poor evidence and poor AI input. A quality gate checks basic capture quality and asks for a retake before the user continues.
4. Link check-in to the original check-out
At return, the new inspection links to the original checkout record. BEFORE / AFTER comparison helps surface newly visible changes and reduces manual photo review. AI supports the reviewer; it does not make the final liability decision.
Frequently asked questions
Does the customer need to install an app?
No. The workflow can run in a mobile browser and the recipient can open a secure link or QR code.
Does AI automatically charge the customer for damage?
No. AI highlights visible changes. Damage responsibility and charges remain a business decision.
Standardize vehicle checkout and return
LOSTIGO combines guided 360° capture, GPS, mileage, AI-assisted review and BEFORE / AFTER in one rental workflow.